Demand for products from the artificial intelligence market is predicted to grow by about 21% each year until 2030 or later. If this growth rate continues, the AI industry will multiply in size more than six times over every 10 years.
The home services industry is only one of many transforming due to improvements in AI technology. However, some people find it hard to imagine how AI can improve operations for home services businesses.
In this article, we will talk about only some of the earliest ways AI has been able to improve this market. In the future, it is likely there will be many more ways AI can enhance home service industry operations.
Read on to find out some of the biggest ways AI is transforming the home services industry!
Enjoy the Safety Benefits of AI
Many people prefer providing home services relative to performing repetitive office tasks. However, there is no denying that some home services can come with a certain amount of risk. The good news is that AI can help decrease risk for home services professionals.
For one thing, AI tools can identify potential hazards. On top of that, they can send out instantaneous alerts to employees who might need to know about them. For example, imagine that someone falls and hurts themselves while navigating a construction site.
AI tools can record that accident and send out an update letting people know that the construction site may not be safe. AI tools can also provide people with specific safety instructions based on what home service business leaders think employees need to know.
AI Uses Include Data Collection
Big data tools have already had an enormous impact on the home services industry as well as many others. However, some home service businesses are still trying to catch up with the big data revolution. In part, this is because home service businesses do not always feel they have time to ask customers about their exact situation and preferences.
In part, that is because data collection is tedious and can take a lot of time. However, AI tools excel when it comes to repetitive and simple tasks. As AI technology improves, more home service businesses may end up updating their operations to include data collection.
That can transform the whole industry to make it more responsive to customer preferences and changes.
Artificial Intelligence Can Handle Customer Inquiries
If you have ever tried to find a home service business to help you, you may have had the experience of having to call many different companies before someone picks up the phone. However, handling simple customer inquiries will be much easier with AI tools.
For one thing, modern chatbots can function no matter what time of day or week it is. That can increase convenience for businesses and customers alike by making it easier for businesses to receive customer orders and requests.
Plus, home service businesses can stop worrying so much about answering the phone. They can let AI tools take care of most customer calls. Then, they can step in when necessary to deal with more complicated issues.
Some AI tools can even allow businesses to understand customer requests and schedule a time to fulfill them without involving a home service professional. Later, when home service professionals have time, they can review AI appointments and confirm them if appropriate.
AI Trends Are Helping Cut Costs
One of the biggest ways AI is transforming the home services industry is by helping it cut down on costs. One of the biggest reasons home service businesses can be hard to get in touch with is that they often don’t have the resources to hire a secretary to answer the phone. On top of that, home service businesses sometimes ignore big data opportunities because they don’t have data entry and analysis professionals on their side.
The end result is that some home service businesses are still operating the way they did in decades past. However, AI can help home service businesses upgrade their operations without having to increase their costs at the same time.
Plus, AI tools can handle things like inventory and scheduling. That means that some home service businesses will be able to operate with greater efficiency and fewer employees.
AI Technology Can Enhance Marketing
AI tools are getting better and better at creating incredible marketing materials. In the past, home service professionals sometimes had to wear two hats. For example, some HVAC professionals had to create their own marketing assets.
However, some home service professionals prefer to rely on tools like word of mouth. The good news is that AI technology can make a wider variety of marketing strategies available for all home service businesses.
These days, creating a marketing asset is often as simple as describing it. AI tools can take that description and make it come to life. The results are professional and follow your exact specifications.
Simplify Operations With AI Tools
Running a home service business takes more than skill at providing home services. Business owners also need to handle paperwork, inventory, and other tasks. As a result, many people who would like to have home service businesses do not start them.
They might have the skills to provide the services but not the interest in managing logistics. However, AI tools can handle these logistics and other details for them. That means that a huge population of potential business owners may end up starting businesses with the help of AI.
That may also lead to more competition in the home service industry. Even established businesses might have to up their game to keep up.
In short, AI can allow people to start businesses more easily than ever before.
Know How AI Is Changing the Home Services Industry
We hope you now have a clearer understanding of how fast the home service industry is changing because of AI technology. Within a few years, the home services industry may look almost unrecognizable. The good news is that costs may be lower and customer experiences better.
To learn more about how home service businesses can enjoy effective digital marketing, reach out to us at Optic Marketing Group!